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Noticeboard

Welcome to The Meads Medical Practice website

If you need urgent medical help or advice you have the following options:

  • NHS 111 - dial 111 from a landline or mobile

  • DMC walk in centre, Sheppey Hospital open 8am to 8pm, 7 days a week

  • Health Help Now App - www.healthhelpnow-nhs.net

Many thanks

Practice Manager

AIR CONDITIONING INSTALLATION

The Meads Medical Practices' installation of Air Conditioning has now been completed and we are hoping that during the hot weather patients have found the Waiting room much more comfortable.

Many thanks for your patience.

The Meads Medical Practice.

**IMPORTANT NEWS**

PRESCRIPTION ORDERING DIRECT (POD)

The Meads Medical Practice have been advised by Swale Clinical Commissioning Group that as from 1ST SEPTEMBER 2018 the POD will unfortunately be

CLOSING

Patients who have been requesting their repeat prescriptions from the POD can now:

  • Put a request in writing and post it to the practice
  • Email your request to SWCCG.saffronreception@nhs.net
  • Pop into the surgery and complete one of our prescription request forms
  • Ask a Pharmacist to request these for you, or
  • Ask at reception for details on how to register for on-line Patient Access.

Requests for repeat prescriptions cannot be taken over the telephone.

Can I also remind patients that when requesting a repeat of medication this takes a minimum of 2 working days to be issued.

Many thanks, Practice Manager.

NAMED ALLOCATED GP

All our patients have a named, allocated GP. These have been allocated alphabetically and you can find out who your named GP is by asking one of our reception staff. If you would like your named GP changed to reflect the GP that you normally see please ask and we can arrange that for you. Please be aware that you do not only have to see your named GP, you are still free to choose to see whichever GP you wish. Please also be aware that if you have an urgent problem and you need to be seen on the day you will see the most appropriate member of the clinical team on duty that day.

Afternoon Closures for Staff Training

Thursday 19th July (from 1pm)

 for Swale wide staff training:

On these afternoons if you have an urgent medical problem which cannot wait until the surgery reopens, please call 111 to access the out of hours service. This service is free to call from both landlines and mobiles.

SWALE CCG

For information about the Swale Clinical Commissioning Group or to get involved with providing patient feedback to help decision making regarding health service provision for this area visit www.swaleccg.nhs.uk   

Statement of Purpose

The Meads Medical practice delivers general and enhanced medical services from a newly-built surgery in Quartz Way, Sittingbourne which opened in 2015. It has a long-established good reputation for being caring and innovative by providing high quality medical services in a friendly, happy and healthy environment.

Mission Statement:

The Practice aims to provide high quality health care in a responsive, supportive, courteous and cost-effective manner, maintaining the values of traditional General Practice in the modern world.

We value all our patients and will:

Treat you with respect and courtesy at all times

Provide you with advice and treatment in a timely manner

Help you make decisions about your health by treating you with respect

Discuss available treatments and refer you on to other experts where necessary

Act as your advocate and use through health care services

Maintain confidentiality in what we discuss and the records we keep on behalf

Keep up to date with developments in health care by continuing to learn

Work together with our Patient Group to bring about improvements to our services

We Value our staff and will:

Welcome the contribution of each team member

Build a mutually supportive environment which is safe and friendly

Encourage responsible involvement in our business

Treat everyone fairly

Promote openness and honesty

Have a zero tolerance of all forms of abuse

Operate on a financially sound basis.

GP Earnings 2016/17

GP earnings

CQC Report - December 2017.

Final CQC Report

CQC Report - The Meads Medical Practice

Practice Statement

CQC Quality Report

The Meads Medical Practice is disappointed at the decision by the Care Quality Commission to rate the practice as "Requires Improvement" following a practice inspection in October 2017.

The CQC inspection report highlighted many areas where the surgery was delivering a good service, which reflects the commitment of all practice staff to high quality patient care.  It also recognises our efforts to help patients access the right care in the right place within the urgent care system and provide continuity of care for those with long term conditions.  We were also very pleased to see that our efforts to be innovative and supportive to both our patients and staff were reflected.

The report identifies areas that we need to improve and we are putting a plan in place to address these areas.  We wish to assure our patients that we are confident that our practice is safe and our systems are robust, and we take patient safety and welfare very seriously.

We are confident that any future CQC inspection will reflect the high standards to which we aspire.

General Data Protection Regulations 2018

 

(Site updated 13/07/2018)
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